Welcome to Coeurty.store! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase or using the services provided by Coeurty.store.

1. Introduction

Coeurty.store (referred to as "the Store," "we," "our," or "us") is an e-commerce platform based in Côte d'Ivoire, offering a wide range of products. By accessing our website, you ("the Customer") agree to follow these terms and conditions and all applicable laws.

2. Eligibility to Purchase

• By making a purchase on Coeurty.store, you confirm that you are at least 18 years old or have the legal capacity to enter into a contract.
• All personal information provided by you must be accurate, current, and complete.

3. Products and Pricing

• We aim to ensure product descriptions, images, and pricing are accurate. However, we do not guarantee that product descriptions or other content on our website is 100% error-free. In the event of any discrepancies, please contact our support team for clarification.
• Prices are subject to change without notice. Coeurty.store reserves the right to modify prices, products, and services at any time.

4. Payment Terms

• Payments must be made through the available payment gateways on our platform. Accepted methods of payment include credit cards, mobile money, and other secure payment options as provided at checkout.
• All prices on the Store are in West African CFA Franc (XOF) unless otherwise stated.

5. Order Confirmation

• Once you place an order, an email confirmation will be sent to you containing details of your order.
• We reserve the right to cancel or refuse any order for reasons including product unavailability, pricing errors, or fraudulent activity. If your order is canceled, you will be notified, and any payments will be refunded.

6. Shipping and Delivery

• Coeurty.store offers delivery services within Côte d'Ivoire. Shipping charges and delivery times vary based on location and the size of the order.
• Estimated delivery times will be provided at checkout. While we strive to deliver your products within the specified time, delays may occur due to unforeseen circumstances.
• The risk of loss for products passes to the Customer once the order is handed over to the shipping carrier.

7. Returns and Refunds

• If you are not satisfied with your purchase, you may return the product within 7 days of receiving it, provided it is in its original condition and packaging.
• Some items, such as perishable goods or customized products, are non-refundable.
• Refunds will be processed after the returned product is inspected, and the refund will be issued to the original payment method.

8. Customer Obligations

• The Customer agrees to provide accurate personal and shipping information and keep this information up to date.
• You agree not to misuse the website, engage in any fraudulent activity, or disrupt the Store’s services.

9. Seller Obligations (If Applicable)

• If you are a seller using Coeurty.store, you agree to abide by all guidelines for listing products, maintaining accurate product information, and providing good customer service.
• Sellers are responsible for the accuracy of product details, timely fulfillment of orders, and handling customer inquiries or complaints regarding their products.

10. Privacy and Data Protection

• Your privacy is important to us. We are committed to protecting your personal information in compliance with local laws and regulations.
• By using Coeurty.store, you agree to our collection and use of personal data in accordance with our Privacy Policy.

11. Intellectual Property

• All content on Coeurty.store, including text, graphics, logos, images, and software, is the property of Coeurty.store and is protected by intellectual property laws. You may not use any of our content without prior written permission.

12. Limitation of Liability

• Coeurty.store is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or any products purchased from us.
• In no event shall our liability exceed the amount paid by the Customer for the specific order in question.

13. Governing Law

• These terms and conditions are governed by the laws of Côte d'Ivoire. Any dispute arising from these terms or your use of the website shall be resolved in the courts of Côte d'Ivoire.

14. Changes to Terms and Conditions

• Coeurty.store reserves the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.
• Continued use of the website after any modifications constitutes acceptance of the revised terms.

15. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Coeurty.store
Email: support@coeurty.store
Phone: +225 0555699557